Hi! 👋
I’m Paul (he/him) -
a learning experience designer, training and facilitation expert, and visual storyteller.
With a career of more than 15 years in learning and development, I have helped organisations and individuals thrive by bridging the gap between people and skills-based learning in digital technologies, leadership development and service delivery.
I’ve led thousands of people to embrace change by translating intricate concepts into engaging and accessible learning experiences, ensuring alignment with strategic goals.
I believe in clarity, impactful learning, seamless adoption, and continuous improvement.
I’ve designed and delivered robust learning programs supporting enterprise-wide technology implementations, digital transformation and capability uplift.
I get things done with a user-centric approach, strong stakeholder collaboration, and a commitment to achieving optimal outcomes.
I believe feedback and data play a critical role in understanding learner behaviours, measuring program effectiveness, and optimising learning experiences.
Currently based in Sydney, I’m open to the right opportunity, if it finds me.
Areas of Expertise
→ Learning and Instructional Design
→ Adult Learning Principles and Learning Methodologies
→ Facilitation in Physical and Virtual Worlds
→ Project Management and Change Management
→ Agile Methodology
→ Business Intelligence and Data Analytics
What I Bring
→ Strategic Learning Design - Architected end-to-end L&D frameworks that align with business goals, ensuring measurable impact and fostering data literacy to improve decision-making.
→ Strong Facilitation - Delivered engaging, high-energy sessions to 6,000+ employees through induction programs, leadership onboarding, technology, data analytics and compliance training.
→ Multi-Industry L&D Expertise - Designed learning solutions across professional services, not-for-profit organisations, and retail.
→ Technical Expertise - Gained deep knowledge and practical application across a broad range of technology platforms and tools, specialising in Power BI, Tableau, SQL and Microsoft 365. I excel at transforming complex data into compelling narratives and actionable insights, with a strong focus on user experience and data storytelling techniques.
→ Stakeholder Influence - Partnered with senior leaders and cross-functional teams to embed learning as a strategic driver of success.
→ Data-Driven Learning Optimisation - Leveraged analytics to refine programs, improve retention, and enhance learner experience.
→ Team Leadership & Coaching - Developed high-performing L&D facilitators, fostering collaboration, innovation, and continuous improvement.
Work
→ Learning Designer and Systems Trainer | The Smith Family | 2024 - Present
→ Training Facilitator & Digital Upskilling Consultant | PwC Australia | 2019 - 2024
→ Innovation Lab Coordinator | KPMG Australia | 2018 - 2019
→ Trainer & Technical Support Specialist | Apple | 2009 - 2018
Success Stories
PwC Australia Data Analytics Academy
I designed and facilitated foundational to advanced data analytics training for over 6000 staff and partners on tools including Power BI, Power Query, Tableau and Alteryx, fostering a culture of data-driven decision-making and enhancing digital capability across the organisation.
You can read more about it here → PwC teaches more than 6000 partners, staff how to wrangle data | Australian Financial Review
Study
Bachelor of Arts majoring in Media, Culture and Technology | University of New South Wales | 2005 - 2010
What I am curious about
at the moment…
→ Leveraging SQL and Python to uncover more sophisticated data insights
→ AI and Adaptive Learning Technologies
→ Immersive Learning (AR/VR)